Privacy Policy

1. Overview and Privacy Commitment

Keenmeritor ("we", "us", "our") is dedicated to protecting the privacy, confidentiality, and integrity of the personal data entrusted to us by our platform users. This Privacy Policy outlines our procedures regarding the collection, handling, storage, disclosure, and safeguarding of personal information.

We handle personal data in alignment with statutory standards including the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth) and comparable global privacy frameworks where relevant to cross-border data processing.

2. Categories of Information We Collect

We only gather information necessary to provide, secure, and improve our automated market analysis systems. Collected data falls into the following categories:

• Account Identifiers: Name, email address, telephone contact number, country of residence, and authentication credentials.
• System & Device Metrics: IP addresses, browser specifications, operating system versions, device telemetry, access timestamps, and page interaction flows.
• Trading Configuration Data: User-configured trading preferences, selected algorithmic risk tolerance tiers, analytical simulation settings, and read-only / trading-only external API tokens. We never store exchange withdrawal keys.
• Billing Records: Transaction references, plan tier records, and payment gateway confirmation tokens. Financial card details are processed directly by certified third-party payment gateways under PCI-DSS standards.

3. Purpose and Legal Basis of Processing

Your personal information is collected and processed for explicit and legitimate operational purposes:

• Configuring and maintaining your Keenmeritor execution dashboard and trading engine connections.
• Enforcing platform security, detecting fraudulent activity, preventing bot attacks, and validating API connectivity.
• Delivering system status updates, security notifications, account receipts, and vital service changes.
• Evaluating algorithmic model performance, latency benchmarks, and feature adoption to enhance platform reliability.
• Complying with applicable statutory legal obligations and regulatory audit standards across Australia.

4. Cookies and Analytical Tracking

Our website utilizes necessary operational cookies and local storage tokens to recognize authenticated user sessions, prevent cross-site request forgery, and retain client UI preferences (such as dark mode and calculation intervals). We do not deploy third-party advertising trackers that monitor your browsing activities across unrelated websites.

Users may configure browser settings to decline or clear cookies, though disabling essential session cookies may impair the functionality and performance of the trading platform dashboard.

5. Information Sharing and Third-Party Disclosures

Keenmeritor does not sell, rent, or lease your personal information to marketing brokers. Personal information is only shared under strictly managed arrangements:

• Infrastructure Providers: Cloud compute hosts, encrypted database nodes, and content delivery networks acting as trusted data processors bound by stringent confidentiality agreements.
• Statutory Authorities: Law enforcement agencies, government bodies, or regulatory authorities where mandated by a valid subpoena, court order, or legal obligation under Australian Commonwealth or state legislation.
• Corporate Reorganizations: In the event of a merger, corporate restructuring, or asset acquisition, user records may transfer under the ongoing protection of this Privacy Policy.

6. Cross-Border Data Transfers & Security Controls

As a technology-driven platform, Keenmeritor relies on distributed server clusters located in Australia and reputable global data hosting jurisdictions. When data crosses international borders, we take all reasonable steps to ensure that recipient infrastructure implements security standards equivalent to Australian Privacy Principle 8.

We deploy robust enterprise safeguards, including end-to-end TLS 1.3 transit encryption, AES-256 rest encryption for sensitive credentials, continuous vulnerability assessments, and strict principle-of-least-privilege access barriers for internal systems.

7. Data Retention and Your Rights

We retain personal information only for the duration required to service your account, resolve disputes, and fulfill tax and regulatory record-keeping obligations. In accordance with the Australian Privacy Principles, you maintain the following rights:

• Request access to personal information Keenmeritor holds concerning your identity.
• Request correction of inaccurate, outdated, incomplete, or misleading records.
• Request closure of your profile and irreversible deletion of associated operational data, subject to statutory retention mandates.
• Lodge a complaint regarding an alleged privacy breach with our Data Officer or the Office of the Australian Information Commissioner (OAIC).

8. Privacy Contact Information

To exercise your statutory privacy rights, request data updates, or communicate with our data protection team, please contact:

Keenmeritor Privacy Officer
Collins Street 74, 6000 Perth, Western Australia, Australia
Email: [email protected]
Phone: +61 2 3087 5397